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O&M Manual Software

Most O&M manuals get assembled in the fortnight before handover, from whatever suppliers happen to send back. View collects the information as the project runs, so what the client receives is a searchable record of every asset rather than a folder nobody opens.

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Why O&M manuals arrive late and incomplete

The information exists. It is just scattered across a supplier's inbox, a subcontractor's PDF and a spreadsheet someone left behind when they moved on.

So the manual gets built at the end, under time pressure, by whoever is available. Gaps get filled with whatever can be found rather than what was actually installed. The client signs it off because the alternative is delaying handover, and two years later nobody can tell which valve was fitted in which riser.

What O&M manual software actually does

Rather than chasing documents at the end, the requirement sits with the supplier from the point they are appointed.

  • Each supplier is told what they owe and by when
  • Information is validated as it arrives, not on handover week
  • Assets are recorded individually, with their location, make, model and service requirement
  • What is missing is visible the whole way through, not discovered at the end

The manual stops being a document you write and becomes a record that fills itself.

What the client gets at handover

A searchable record rather than a static file. Someone standing in a plant room can find the unit in front of them, see its service history and pull up the right document, without opening a 400 page PDF on a phone.

That matters well beyond handover. The Building Safety Act expects building information to stay current through the life of the asset, and a PDF issued once cannot do that.

Who it is for

Principal contractors who keep losing days to handover documentation, and building owners who have inherited manuals they cannot use. If your last three projects all ran into the same scramble in the final fortnight, that is the problem this solves.

If you also carry the CDM duty on the same projects, see health and safety file software. The same collection process produces both.

Capabilities

What View does

Information you can actually find

A plant room floods at 2am and the duty engineer needs the isolation point. In a PDF that’s a scroll. Here it’s a search, with the critical details at the top of the page.

Stop compiling it yourself

Suppliers log in and enter their own information as they finish their packages. You review, comment and send it back if it’s short, instead of chasing PDFs by email and assembling them yourself.

The client stops ringing you after handover

Give the client a record they can use without you. Search by location or asset, see only what’s relevant, with the details that matter first.

Never enter the same asset twice

The same boiler, the same AHU, the same specification, project after project. Store assets once and reuse them, so the fifth project takes a fraction of the time the first one did.

Know which drawing is the current one

The latest revision is what you see. Every earlier version stays available with a full audit trail, so a question about what changed and when has an answer.

The PDF is still there when you need it

Some clients and some contracts still specify a printed manual. Generate one for a single supplier or the whole project at the press of a button.

Plans

What it costs

Published pricing, so you can size this up before you talk to anyone.

Plan Best for Price
Free Free Contact Us
Essential Small Contractors £39 per month Contact Us
Standard Medium/Large Contractors £149 per month Contact Us
Building Owner Building Owners £339 per month Contact Us

Full feature comparison on the View page.

Case study

Global Estates, One Record Information Standard with View

Our client operates a large, geographically dispersed international estate and required a consistent approach to the quality and completeness of record information delivered across all locations. With construction and refurbishment projects taking place in multiple countries, variations in local practices were creating risk. By implementing global standards, templates and governance within the View system, the client achieved reliable, compliant and consistent record information worldwide.

Read the case study
Testimonials

What our clients say

“

Nothing's too much trouble for Liaison, it's rare to find a company that will go the extra mile but every time we've asked, they have always delivered. We need to have access to critical operational documentation 24/7, with Liaison that's more than simple.

Andy Karkocki
“

A simple cost-effective solution that helps us remain compliant in our organisation with Liaison we know our Vendors are compliant 24/7.

Tracey Loughran
“

Whenever I've asked for assistance, the guys immediately respond. What more could you ask for in a supplier? I used to be surrounded by paper O&M's, with Liaison's secure access and intelligence searches what's not to like.

John Cook
Questions

Before you get in touch

A project can be configured and suppliers invited within a week. The work is deciding what information you want to require, not the software.

No. Suppliers receive a link, see what is required of them and upload against it. Most complete their first submission without contacting anyone.

It carries on. The client keeps access, and the record continues to reflect the building as it changes rather than freezing on the day of handover.

It does not have to. View covers asset and O&M information specifically. Plenty of clients run it alongside a general document store.

See View on your own data.

Twenty minutes, no slide deck. We will show you the part that matters to you.

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