Insights / Operation and Maintenance Manuals
O&M manuals, building handover and the information needed to operate a building safely.
10 Nov 2025
In this article we will discuss what is required before & during building handover so that the building can be operated & maintained safely & effectively by the facilities management team.
03 Nov 2025
Creating and managing an Operations and Maintenance (O&M) Manual is a critical part of any construction or building project, yet it remains one of the most delayed, misunderstood and inconsistently delivered handover requirements. A well-prepared O&M manual ensures a building can be operated safely, maintained efficiently and managed in line with legal and contractual obligations. In this guide, we explain what an O&M manual is, why it matters, what it must include and how the entire process can be simplified through clearer structures, stronger oversight and smarter information management.
13 Oct 2025
Under UK construction law, a Health and Safety File is not optional. It is a legal requirement under the Construction (Design and Management) Regulations 2015 (CDM 2015) for projects involving more than one contractor. But despite being mandatory, many organisations misunderstand its purpose. A Health and Safety File is not just a collection of documents. It is a structured record of key information about a building or structure that will be needed during future construction phases, maintenance, refurbishment or demolition. In simple terms: It protects anyone who works on the building in the future.
06 Oct 2025
An Operation and Maintenance (O&M) Manual is a critical part of construction project handover. It ensures building owners, facilities managers and maintenance teams understand how systems should be operated, maintained and serviced. Yet despite its importance, the O&M manual process is often rushed, disorganised and incomplete. The result? Delays at handover, frustrated project managers, compliance risks and long-term maintenance problems. If you want to simplify the O&M manual process, you first need to understand where it typically goes wrong.